Refund Policy
Refund & Return Policy
We want you to love your purchase. If something isn’t right, we’re here to help.
Returns
- We accept returns within 30 days of delivery.
- Items must be unused, in original packaging, and in the same condition as received.
- To start a return, contact us at connect.yourmine@gmail.com.
Non-Returnable Items
- Items damaged due to misuse
- Items returned after 30 days
- Clearance or final sale items (if applicable)
Refunds
- Once your return is received and inspected, we will notify you.
- Approved refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your item arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Include clear photos of the issue
We will arrange a replacement or refund.
Shipping Costs
- Original shipping fees are non-refundable (unless the item is defective)
- Return shipping costs are the customer’s responsibility