Refund Policy

Refund & Return Policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

  • We accept returns within 30 days of delivery.
  • Items must be unused, in original packaging, and in the same condition as received.
  • To start a return, contact us at connect.yourmine@gmail.com.

Non-Returnable Items

  • Items damaged due to misuse
  • Items returned after 30 days
  • Clearance or final sale items (if applicable)

Refunds

  • Once your return is received and inspected, we will notify you.
  • Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Contact us within 48 hours of delivery
  • Include clear photos of the issue
    We will arrange a replacement or refund.

Shipping Costs

  • Original shipping fees are non-refundable (unless the item is defective)
  • Return shipping costs are the customer’s responsibility